Refund Policy

At ElectroVape, we value your satisfaction and strive to provide high-quality products. If for any reason you're not completely satisfied with your purchase, we're here to help.
 

1. Returns Eligibility

• Products may be returned within 14 days of delivery.

• To be eligible for a return, items must be unused, unopened, and in their original packaging.

• Proof of purchase (such as an order confirmation or receipt) is required.
   

2. Non-Returnable Items

The following items cannot be returned:

• Opened or used e-cigarettes or disposable vapes

• Items that have been damaged due to misuse

• Products returned after the 14-day period
   

3. Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
 

4. Exchanges

We only replace items if they are defective or damaged upon arrival. To request an exchange, please contact us through our Contact Page.
 

5. Return Shipping

Customers are responsible for the cost of shipping returned items.
Original shipping costs (if any) are non-refundable.
 

6. How to Start a Return

To initiate a return, please visit our Contact Page and submit a request. Our team will guide you through the process.